Thanks for choosing Kinnls for better furniture. Our goal is to deliver your purchase in the quickest and most efficient way to you.

Shipping Details:

Shipping Carrier: Train transportation and truck delivery.

Shipping Fee: Free shipping on all orders.

Sale & Transportation Tax: Included in the sale price

Shipping Area	Processing Time	Shipping Time
United Kingdom	10-15 Business Days	20-30 Business Days
Germany	10-15 Business Days	20-30 Business Days
France	10-15 Business Days	25-30 Business Days
Spain	10-15 Business Days	25-30 Business Days
Italy	10-15 Business Days	25-30 Business Days
Other European Countries	10-15 Business Days	25-30 Business Days

After placing an order, the customer will receive:

·A notification for order confirmation. This will include the order number and order details.
·A notification when the order has been picked up by our preferred carrier. This will include a tracking number.
·A notification when the order has been delivered.
·For in-stock items, customers will receive 3 emails about the whole process.
·For out-of-stock items, customers will receive 5 emails about the whole process. (The mail will be sent to the email address where the order was placed. Please pay attention to the junk mailbox）
·Texts will also be sent to confirm the order and the receipt of items. (*Each order includes real-time tracking details to ensure the package won't get lost or stolen in transit. If your order is not delivered by the estimated delivery time, please contact our customer service for assistance. Tracking Numbers will ALWAYS be sent so that you can track it at every step)

What if I cannot find my package (lost in transit)?

In rare cases, you may not be able to find the products even though the tracking information is from shipping agents. PLEASE DO NOT WORRY! We are always here to help and we will make sure that you will receive the product. Please write to us via info@kinnls.com with the order number and we will resolve it for you.

All of our deliveries require a signature to be delivered for purposes of order confirmation and security. Please call customer service line at 1-346-462-0711 or email info@kinnls.com with any concerns.